If you have other questions, please just send it to support@secretdarkness.com
Shipping costs vary depending on the shipping destination and the number of items that you purchase. It is calculated at checkout. If your order is more than $75 - shipping is FREE!
Oh YEAH! We ship internationally. Well almost anywhere. Some countries might have some restrictions that make it hard or impossible to ship there. If in doubt you can CONTACT our ridiculously helpful customer service team and they'll check it out for you.
First, we hate crap! We cut on margins to make sure we deliver you high-quality products using premium materials.

They are made soft for comfort and are known for their quality, durability and great look so you can feel the pride when you wear them! For further information on the materials we use, take a look at the Product Details on our product pages.

is all about bringing you unique and specialty items that you won't find anywhere else. So we source items from all over the world. Because while some of our items do come from right here in the US, there are many items that are simply not available stateside. To keep a diverse group of products you will love, we go far and wide to find the best manufacturers designing the coolest stuff.
Need help finding the perfect size to fit your beautiful body? Use the sizing chart information provided on our product pages.
Simply choose your style from the drop-down menu on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.

We’ll prepare your order and let you know when it's on its way!

We accept Visa, Mastercard as well as Paypal.
Just after your order has been successfully placed.
Sedark adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

Shipping Time: When placing your order, we consider these factors when calculating the Estimated Delivery Date:

  1. Order Processing: The amount of time it takes for us to prepare your order for shipping after your payment is authorized and verified. This typically takes 5-10 business days.

  2. Transit Time: This refers to the time it takes for items to be shipped from our manufacturer to the destination:
  • For domestic orders, please allow 1-2 weeks from the time you place your order to receive your purchase.
  • For international orders, the time to receive your purchase may vary depending on the country. But we guarantee that your purchase will reach you in at most 1-3 weeks from the time you place your order.

Please take a look our Shipping Information for more details.

A Tracking Number will be sent to you by email a few days after your order has been placed. If you haven’t received your tracking number within the time frames below, please contact our customer service team and we’ll be happy to assist!

Please note: It may take up to 24-48h for your package to show up in the forwarder's tracking system. For international orders, tracking information is available until the package leaves its country of origin. After that, there is no further tracking.

Just enter your order information on the Track Order page to track your order status.
Tracking numbers can take 3-5 business days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.
First, double-check your spam folder and other email accounts. Can’t find it? No panic, just contact us and one our customer representative will help you!
As soon as you notice your mistake, please CONTACT our ridiculously customer service team. They might be able to change the order. Our goal is to process all orders as soon as we get them, therefore we can't promise you anything. If your order has already been shipped, wait for it to arrive and contact us so that we can take care of it.
For any changes within 24 hrs after ordering go to the MY ORDER section above on this page for further details.

As every single item on Sedark is printed to order, we can’t exchange your product. But, your satisfaction is our priority and we will do our best to find a solution that will make you happy! Please contact our customer service for assistance.

When you place an order, you have 24 hours to contact our customer service team and request a cancellation or modification. After 24 hours, we’ve already started working on your order and it is too late to cancel it or modify it.

To cancel an order, please provide all the details concerning the items you want to cancel as well as your order number. To modify an order, please include all the details of your order: order number, style, size, and color then specify the item you would like to change it for in your email and we’ll do our best to help you!

Wow! That is just unforgivable! No worries. We got you. Just CONTACT our ridiculously helpful customer service team and they'll help you out.
No worries. All your items are on the way. To be able to ship effectively worldwide we don't keep all stock in-house, therefore we have different warehouses overseas. If you ordered multiple items they may be shipped separately. You can easily track your order status HERE. If in doubt you can CONTACT our ridiculously customer service team and they'll check it out for you.
Orders from our store typically ship within 12 to 20 business days. For international orders, transit will take an additional 1 to 3 weeks. If your order has not arrived after 20 business days (domestic) and 30 business days (international), please CONTACT customer service team. You can keep track of your order at any time by visiting HERE.
If your item has not arrived within 45 days for apparel products and 60 days for other products after having ordered, contact us and we will do our best to help you!
You’re not in love with your product, we’ll take it back! All of our products are carefully inspected for quality and we will reprint any flawed apparel, free of charge.

Please see our return and refund policy for further details.

We apologize for any inconveniences and we’d be delighted to help you right away by offering a free replacement order.

Please see our return and refund policy for further instructions.

Sedark is an online retailer of custom-designed apparel. As we supply, print-on-demand and ship our products directly from the source to you, without middlemen putting their mark-ups on our products, you get the highest quality product for an incredible price!

Want more info on Sedark, check out our About Us section!

We’d love to see your incredible design and print it for you!

Just send your design to support@secretdarkness.com with the style, color and size you want.

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