Because of Covid-19 Pandemic, many flights are cut-off, shipping worldwide will be delayed more than 35 working days against normal. Shipping within US is delayed 15-20 days. We hope to received your understanding and patience. Thank you and Regards!

Countries: We ship worldwide, which means we can ship to all countries in the world.

Shipping Time: When placing your order, we consider these factors when calculating the Estimated Delivery Date:

  1. Order Processing: The amount of time it takes for us to prepare your order for shipping after your payment is authorized and verified. This typically takes 5-10 business days.

  2. Transit Time: This refers to the time it takes for items to be shipped from our manufacturer to the destination:
  • For domestic orders, please allow 1-2 weeks from the time you place your order to receive your purchase.
  • For international orders, the time to receive your purchase may vary depending on the country. But we guarantee that your purchase will reach you in at most 1-3 weeks from the time you place your order.

Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance. Besides, your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.

Please note:

* The average delivery time is an estimate. Actual delivery time will depend on each country and how quickly the package is cleared through customs.
** Business days are Monday – Friday; holidays, Saturday and Sunday are not included in shipping days.
*** You will receive an email once your order has been dispatched; this email will also include your tracking information.

Please remember that all tracking numbers take a few days (and sometimes up to 5-7 days) to become active from the point of notification. This is because of the time delay between us packing and shipping an item and our delivery couriers updating their systems.

When you order 2 or more products, sometimes they will come in different parts, due to the lack of products in our store. But we promise your purchases will reach you without any loss. If you need some clarifications please let us know at support@secretdarkness.com and we’ll be happy to help.

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